Terms of service

1. The agreement

These terms are an agreement between Swixy Pty Ltd (ABN 78 663 420 086) (“CalMonkey”, “we”) and the company or person that creates a CalMonkey account or uses the CalMonkey API (“you”). By creating an account or using the API you accept them. If you accept on behalf of a company, you confirm you are allowed to.

These terms are for businesses that build CalMonkey into their own products. People who connect a calendar to one of those products deal with that product’s own terms, not these.

2. The service

CalMonkey provides an API, hosted connect pages and related tools that let your product read and write the calendars your users choose to connect, at Google, Microsoft and Apple iCloud. The features available at any time are those described on this site.

Changes and availability. Features, limits and the API may change (we give notice of breaking changes), and the service is provided without an uptime commitment unless we agree one with you in writing. Do not rely on it as the only safeguard for anything where a failure would cause serious loss.

3. Your account and credentials

• Give us accurate details and keep them current.
• Keep your client secrets, tokens and webhook secrets confidential, and store them securely. Tell us straight away at security@calmonkey.com if you think one has leaked.
• You are responsible for everything done with your credentials.

4. Your responsibilities to your users

You connect your users’ calendars; we work on your instructions. So you must:

• tell your users, clearly and before they connect, what your product will read from and write to their calendar, and get any consent the law requires;
• publish a privacy policy that covers your use of calendar information and names the use of a service provider such as CalMonkey;
• use calendar information only to provide the features your users expect, and never for advertising or to train generalised AI models;
• give your users a way to disconnect their calendar, and call the revoke endpoint when they do or when they close their account;
• follow the rules of the calendar providers that apply to you, including the Google API Services User Data Policy, the Microsoft APIs Terms of Use and Apple’s terms. If you use your own Google or Microsoft OAuth apps, their verification and compliance are yours.

5. Acceptable use

You must not:

• use CalMonkey to break the law or anyone’s rights, or to collect calendar information without the account holder’s knowledge;
• try to reach another customer’s data, probe or get around security measures, or interfere with the service;
• send traffic designed to overload the service, or get around rate limits or plan limits;
• resell the API itself as a competing calendar API, or use it to build one;
• point webhook callbacks at systems you do not control.

We may suspend access that puts the service, other customers or end users at risk. Where we reasonably can, we will warn you first and help you fix the problem.

6. Plans and fees

Plans. The Developer plan is free of charge. Paid plans and their prices are listed on our pricing page and shown in the dashboard before you buy. You are only charged after you choose a paid plan in the dashboard.

If we change the price of your plan, we will email the account owner at least 30 days before the new price applies; you can cancel before then. Paid plans are billed monthly in advance in US dollars, with connected accounts above your plan’s allowance billed in arrears, exclusive of taxes. Where Australian GST applies, it is added to the price and shown on your tax invoice, which Swixy Pty Ltd issues. You can cancel a paid plan at any time; it then runs to the end of the period already paid for and is not renewed. Fees already paid are not refundable, except where the law (including the Australian Consumer Law) requires a refund.

7. Your data and privacy

You keep all rights in your data and your users’ data. We handle it only to provide the service, as set out in the privacy policy, and we use the service providers listed on the sub-processors page. We will give notice of a new sub-processor on that page before it handles customer data.

Where data protection law requires a written data processing agreement between us, we will sign one with you on request (write to privacy@calmonkey.com), and once signed it forms part of these terms.

If we become aware of a security incident that affects your data, we will tell you without undue delay and share what we know so you can meet your own obligations.

8. Intellectual property and feedback

We own CalMonkey, its API, documentation and brand. You may use them to build and run your integration while these terms apply. You may say that your product uses CalMonkey. If you send us suggestions, we may use them without owing you anything.

9. Calendar providers

CalMonkey depends on Google, Microsoft and Apple, which we do not control. They can change their services, limit or withdraw access, or show their own notices to users. We are not responsible for their services, and CalMonkey is not affiliated with or endorsed by them.

10. Ending the agreement

• You can stop using CalMonkey and close your account at any time.
• We can end the agreement on 30 days’ notice, or immediately for a serious or repeated breach of these terms.
• When the agreement ends we revoke your connections and delete your data, including stored calendar credentials and events, within 30 days, apart from records the law requires us to keep.

11. What we promise, and what we do not

We will provide the service with reasonable care and skill.

Beyond that, and as far as the law allows, the service is provided “as is”: we do not promise it will be uninterrupted or error-free, or that every change in a connected calendar will be delivered or delivered on time.

Nothing in these terms removes rights you have under the Australian Consumer Law or other law that cannot be excluded. Where our liability under such law can be limited, it is limited to supplying the service again or paying the cost of having it supplied again.

12. Liability

As far as the law allows:

• neither of us is liable to the other for loss of profit, revenue, goodwill or data, or for indirect or consequential loss;
• each party’s total liability under these terms in any 12-month period is limited to the greater of the fees you paid us in that period and US$1,000.

These limits do not apply to liability that cannot lawfully be limited, to your obligation to pay fees, or to a party’s deliberate wrongdoing.

You will cover reasonable costs we incur from a third-party claim caused by your breach of the sections “Your responsibilities to your users” or “Acceptable use”, as long as we tell you about the claim promptly, let you control its defence and settlement, and give you reasonable help at your cost.

13. Changes to these terms

We may update these terms. We will post the new version here with a new date and, for changes that materially affect you, email the account owner at least 30 days before they take effect. If you keep using the service after that, you accept the new terms.

14. Governing law

These terms are governed by the laws of Victoria, Australia, and the courts there have jurisdiction over any dispute. Before starting proceedings, each of us will first try in good faith to resolve a dispute by talking to the other.

15. Contact

support@calmonkey.com for anything about these terms. Swixy Pty Ltd, Level 1, 1-3 Albert Street, Blackburn VIC 3130, Australia.